Our dedication lies in safeguarding your personal data and valuing your privacy rights. This Privacy Notice outlines our practices for collecting, utilizing, revealing, and securing your information when you engage with our site, make bookings, or use our online or in-person services.
We might gather the following categories of information:
Identifiable Information
Full name
Email contact
Contact number
Postal address
Payment information (handled securely through external providers)
Government ID (for verifying age and identity where required)
Reservation & Interaction Data
Booking records
Preferences and specific requests
Usage of on-site facilities (e.g., wellness center, dining, gaming activities)
Digital Data
Internet Protocol address
Type of device and web browser
Cookies and tracking tools
Interactions on our site (e.g., pages viewed, clicks)
We utilize your information for these purposes:
To handle reservations and bookings
To confirm your identity and age
To execute secure transactions
To tailor your experience
To dispatch booking confirmations and notifications
To offer customer assistance
To enhance our site and services
To adhere to legal and regulatory demands
We do not trade your personal data. Nevertheless, we might disclose it to:
Reliable service partners (e.g., payment handlers, customer service tools)
Authorities or legal entities, when legally obligated
Collaborators for marketing activities, only with your approval
Our use of cookies is to better your experience, monitor site use, and deliver customized content. You have control over your cookie settings through your browser options.
We adopt industry-standard protective measures to safeguard your information from unauthorized access, loss, or misuse. Payment operations are encrypted and handled securely.
Based on your jurisdiction, you may have the right to:
Review your personal data
Amend or correct incorrect details
Request removal of your information
Revoke consent for specific data applications
Challenge or limit data processing
To enforce these rights, reach out to us via the contact information below.
We keep your personal data only for as long as needed for the intentions mentioned in this policy, or as mandated by legal obligations.
Our offerings are meant for those 18 years and above. We don’t intentionally collect data from children. If we discover we’ve gathered data from a minor, we will promptly remove it.
We may revise this Privacy Notice periodically. Any modifications will be made available on this page with the new update date. We suggest reviewing it regularly.
For any inquiries or issues regarding this Privacy Notice or your information, please reach out to us.